Returns & Exchanges
Due to the perishable nature of our artisanal pastries, we are unable to accept physical returns; however, we are committed to ensuring your satisfaction and will provide a replacement or credit for any order that arrives damaged or incorrect.
Inspect Your Delivery
Upon arrival, please immediately inspect your bakery box for any signs of damage or missing items to ensure the quality of your treats.
Capture Documentation
If there is an issue with your order, please take clear photos of the packaging and the product as these are required for our quality assurance review.
Contact Our Team
Email our customer support within 24 hours of delivery at hello@fivedaughtersbakery.com with your order number and the photos you collected.
Resolution Process
Our team will review your claim within 2 business days to issue a full refund, store credit, or schedule a fresh replacement shipment at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing